Add an email account
How To Add Mailboxes to the Mail App. Open up the Mail app from the Dock or your Applications folder and hover your mouse over the top of the sidebar. There will be a small button with a + symbol on it, which will let you add a new mailbox. This brings up a dialog that asks for two things: the name of the mailbox and where it will be stored. Add or remove email accounts in Mail on Mac. Use the Mail app to send, receive, and manage email for all of your email accounts in one location. Simply add the accounts—such as iCloud, Exchange, Google, school, work, or other—you want to use in Mail.
If you haven't already set up an email account in Mail, you might be prompted to add one when you open the app. If you're not prompted, or you just want to add another account, follow these steps:
- From the menu bar in Mail, choose Mail > Add Account.
- Select your email provider from the list, then click Continue.
- Some accounts, such as Google, might ask that you click Open Browser to complete authentication in your web browser.
- Follow the onscreen instructions to enter account details, such as your name, email address, and password. If you're not sure what information to enter, please contact your email provider for help.
Use the Inbox for each account
The Inbox gathers together the messages for every email account you added. If you added more than one account, you can click the disclosure triangle next to Inbox in the sidebar, then select a mailbox to see only the messages for that account.
Optional: Turn on other account features
If your account includes support for contacts, calendars, notes, or other features in addition to email, you can turn those features on or off:
- Choose Apple menu > System Preferences, then click Internet Accounts.
- Select your account in the sidebar.
- Select the features you want to use with your account.
Some users have reported an issue where the Mac App Store will no longer update their apps. Although the update information for the app shows in the App Store, when the update button is clicked, the app does not get updated and the app update still shows in the App Store. You may also receive various error messages when you attempt to update your apps on your Mac.
See Also: Mac App Store: An Error Occurred During Purchase, Fix
In this article, we give a list of things you can try in order to solve this issue. The suggestions are, roughly, arranged so that the top suggestions are most likely to solve your issue and/or are easiest to implement.
See also:
Update macOS
Special note for users who are running macOS Mohave: There was a security update in September 2020 which is known to be buggy. In addition to problems with the App Store, the September update has caused user’s machines to slow down and Safari to stop working. The solution for users running macOS Mohave is to download and install the macOS Mohave 10.14.6 supplemental update.
Mailbox App Store
To update your Mac,
- Go to the Apple menu in the top-left corner of your screen.
- Select System Preferences.
- Click the Software Update icon.
- Click Update Now.
Restart Mac
Go to the Apple menu in the top-left corner of your screen. Select Restart.
Log out and Back in to App Store
- With the App Store open, go to the task bar at the top of your screen and select Store > Sign Out.
- To sign back in, open the App Store, Click Sign In, in the bottom-left corner of the App Store window and enter your Apple ID password.
Log Out of iCloud
See also: What is iCloud?
- Go to the Apple menu, then select System Preferences.
- Click on Apple ID. Select iCloud.
- Click on Sign Out.
- Choose to keep a copy of your iCloud data.
- Restart your Mac.
- Log back in to iCloud.
Download Mailbox App
Enable Auto-Downloads for Updates
In order to make sure your Mac stays up to date and you always have the latest updates – which often contain important security updates and bug fixes – you should enable auto-downloads for updates.
- Go to the Apple menu in the top-left corner of your screen.
- Select System Preferences.
- Check the box next to Automatically keep my Mac up to date.
Boot into Safe Mode
Booting into safe mode will automatically run a disk check on your Mac and clears some caches.
Note: Your Mac will be shutdown in the middle of these steps, so either print, write down or follow these instructions from your phone.
See also: How To Know If Your Mac Is Started In Safe Mode
- Go to the Apple menu in the top-left corner of the menu bar at the top of your screen. Choose Shutdown.
- Wait 10 seconds, then press the power button.
- Immediately after your Mac starts up, press and hold the Shift key.
- Release the Shift key when the gray Apple logo and progress indicator appear.
- After you are booted up in safe mode, restart your Mac by going to the Apple menu, and selecting Restart.
Create New Admin Account
To check if the problem is with only your user, create a new admin account on your Mac.
- Go to System Preferences > Users & Groups.
- Click the lock to unlock it. Enter your Password.
- Click the plus sign to add a user account. Check the box next to Allow user to administer this computer.
- Log out from your current user and then log into the newly created user account.
- Now try updating the apps in this new account.
See also: How To Protect Your Mac
Delete Smart Mailbox On Mac
Reinstall the Offending Apps
Delete the apps that won’t update, then reinstall them. Although this process can be simple, sometimes the offending app is one that requires a lot of work to set up.
Delete an App
- Now you need to locate the app. Open Finder. Open the Applications folder located on the sidebar in the Finder window and scroll until you find your app.
- Select your app by clicking once on its name. Do one of the following:
- Drag your app to the Trash icon.
- Right click to open and select Move to Trash in the menu pop-up.
- Go to the task bar at the top of your screen and select File > Move to Trash.
- Enter your user name and password if requested.
- Go to Finder in the task bar. Select Empty Trash from the menu.
See also: How To Uninstall Apps On Your Mac
Reinstall the App
- Open the Mac App Store.
- Sign in with your Apple ID.
- Find your app, Click the download button next to the app.
Delete Preference files
Corrupt preference (plist) files may cause this update and download problem. Here is how:
Mac App Store Mailbox Sign In
- In Finder, press and hold the Option key and click Go.
- Click Library.
- Click Preferences.
- Find this file: com.apple.appstore.plist.
- Delete this file (you can cut and paste this file to your desktop as a backup).
- Now restart your Mac and test your issue. If your problem is fixed, not you can delete the com.apple.appstore.plist file from your desktop.
- If your problem is not fixed, then:
- Open the Library folder again.
- Click Caches.
- Find this folder: com.apple.appstore.
- Delete this folder (again you can move this to your desktop).
- Restart your Mac.
- Test your problem again.
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